Refund & cancellation policy

Last updated: 10 November 2026

What you pay for

Kalakar Pro is a one-time digital pass for 1 month (₹149) or 1 year (₹1,199), including taxes. Pro starts as soon as the payment succeeds. It does not renew automatically, so there is nothing to cancel; it simply ends on the date shown in Settings.

Refunds

• Charged but Pro did not start, or charged twice: we refund the extra or failed payment in full.
• Changed your mind: you can ask for a full refund within 7 days of buying Pro for the first time. Pro is then switched off.
• After 7 days, Pro passes are not refundable, but you keep Pro until it ends.
• Accounts removed for breaking our Terms (for example fake casting calls or asking for money to audition) are not refunded.

How to ask

Email kalakarsupport@gmail.com with your account email and the Razorpay payment ID (starts with pay_). Approved refunds go back to the original payment method within 5 to 7 working days through Razorpay.

Equipment rentals and other deals

Kalakar does not collect money for equipment rentals, casting calls, workshops or other deals between members. Those payments are made directly between the people involved, and refunds for them are agreed between those people.